Privacy Policy
Your Privacy Matters to Us
At SeaSkills Maritime Academy (Unit of SEASKILLS EDUCATION & RESEARCH TRUST), we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last updated: January 2025
Information We Collect
Personal Information
When you apply for courses, register on our platform, or contact us, we may collect personal information such as your name, email address, phone number, date of birth, address, educational qualifications, and identity documents required for maritime training enrollment.
Payment Information
For course fee payments, we collect payment details processed through secure payment gateways. We do not store complete credit/debit card numbers on our servers.
Usage Data
We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
How We Use Your Information
Service Delivery
To process your course applications, manage enrollments, provide training services, issue certificates, and communicate important updates about your courses.
Communication
To send you course-related notifications, newsletters (if subscribed), updates about new courses, and respond to your inquiries.
Improvement
To analyze website usage patterns, improve our services, develop new features, and enhance user experience.
Legal Compliance
To comply with maritime regulatory requirements, maintain training records as mandated by DG Shipping, and fulfill legal obligations.
Information Sharing
Regulatory Bodies
We share necessary information with DG Shipping and other maritime regulatory authorities as required for course certification and compliance.
Service Providers
We may share data with trusted third-party service providers who assist in operating our website, processing payments, or delivering services, under strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights and safety.
Data Security
Protection Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Secure Transmission
All data transmitted through our website is encrypted using SSL/TLS technology to ensure secure communication.
Access Controls
Access to personal data is restricted to authorized personnel who need the information to perform their duties.
Your Rights
Access & Correction
You have the right to access, correct, or update your personal information at any time by contacting us or through your account settings.
Data Portability
You may request a copy of your personal data in a structured, commonly used format.
Deletion
You may request deletion of your personal data, subject to legal retention requirements for training records.
Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.
Cookies & Tracking
Cookie Usage
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.
Types of Cookies
Essential cookies for website functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings.
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Data Retention
Retention Period
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Training Records
As per maritime regulations, training and certification records are retained for the period mandated by DG Shipping and relevant authorities.
Policy Updates
Changes to Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revision date.
Notification
For significant changes, we will notify you via email or through a prominent notice on our website.
Questions About Your Privacy?
If you have any questions or concerns about our Privacy Policy or how we handle your data, please don't hesitate to contact us.